multicash

Datenschutzerklärung.

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our Privacy Policy listed below.

Data Collection on This Website

Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find their contact details in the "Note on the Responsible Party" section of this Privacy Policy.

How do we collect your data? Your data is collected in part when you provide it to us directly — for example, data you enter into a contact form. Other data is collected automatically or with your consent when you visit the website by our IT systems, primarily technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for? Some data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data? You have the right at any time to receive free information about the origin, recipient, and purpose of your stored personal data, as well as the right to request its correction or deletion. If you have given consent to data processing, you may withdraw that consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of processing of your personal data, and you have the right to lodge a complaint with the competent supervisory authority. You may contact us at any time with questions on this or any other data protection matter.

Analytics Tools and Third-Party Tools When visiting this website, your browsing behaviour may be statistically analysed, primarily using analytics programmes. Detailed information about these programmes can be found in this Privacy Policy.

2. Hosting

We host the content of our website with the following provider:

External Hosting This website is hosted externally. Personal data collected on this website is stored on the servers of the host(s), which may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

Our host(s) will process your data only to the extent necessary to fulfil their service obligations and will follow our instructions with regard to this data.

We use the following host:

netcup GmbH Daimlerstraße 25 D-76185 Karlsruhe

Data Processing Agreement We have concluded a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a data protection legally required contract that ensures that personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This Privacy Policy explains what data we collect and what we use it for, as well as how and for what purpose this takes place.

Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the Responsible Party The party responsible for data processing on this website is:

Omikron Systemhaus GmbH & Co. KG Von-Hünefeld-Str. 55 D-50829 Cologne

Phone: +49 (0)221 -59 56 99 -0
Email: datenschutz@omikron.de

The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Retention Period Unless a more specific retention period has been stated within this Privacy Policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you submit a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for retaining it (e.g. tax or commercial law retention periods); in the latter case, deletion will take place once those reasons no longer apply.

General Information on the Legal Bases for Data Processing on This Website Where you have given consent to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed pursuant to Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, processing also takes place on the basis of Art. 49(1)(a) GDPR. Where you have consented to the storage of cookies or access to information on your device (e.g. via device fingerprinting), processing additionally takes place on the basis of § 25(1) TTDSG. Consent may be withdrawn at any time. Where your data is required for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where required to fulfil a legal obligation under Art. 6(1)(c) GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal bases applicable in each individual case are set out in the following sections of this Privacy Policy.

Data Protection Officer We have appointed a Data Protection Officer:

Andreas Lindenbach

Omikron Systemhaus GmbH & Co. KG Von-Hünefeld-Str. 55 D-50829 Cologne

Phone: +49 221 59 56 99 179
Email: ali@omikron.de

Note on Data Transfers to Third Countries Without Adequate Data Protection and to US Companies Not Certified Under the DPF We use tools from companies based in third countries that do not provide an adequate level of data protection, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in those countries. Please note that no level of data protection comparable to that of the EU can be guaranteed in countries without adequate data protection standards.

Please note that the USA is generally considered a safe third country with a level of data protection comparable to that of the EU. Data transfers to the USA are permissible where the recipient holds a certification under the "EU-US Data Privacy Framework" (DPF) or provides appropriate additional safeguards. Information on transfers to third countries, including the data recipients, can be found in this Privacy Policy.

Recipients of Personal Data In the course of our business activities, we work with various external parties, which may require the transfer of personal data to those parties. We only share personal data with external parties where this is necessary for the performance of a contract, where we are legally obliged to do so (e.g. disclosure to tax authorities), where we have a legitimate interest in the transfer under Art. 6(1)(f) GDPR, or where another legal basis permits the transfer. When using data processors, we only share personal data of our customers on the basis of a valid Data Processing Agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of Your Consent to Data Processing Many data processing operations are only possible with your express consent. You may withdraw consent already given at any time with effect for the future by sending a message to datenschutz@omikron.de. The lawfulness of data processing carried out prior to withdrawal is not affected by the withdrawal.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR) WHERE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right of complaint is without prejudice to any other administrative or judicial remedy.

For our registered office in Cologne, the competent supervisory authority is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia, which can be contacted as follows:

Landesbeauftragte für Datenschutz und Informationsfreiheit
Nordrhein-Westfalen
Postfach 20 04 44
40102 Düsseldorf
Tel.: 0211/38424-0
Fax: 0211/38424-10
E-Mail: poststelle@ldi.nrw.de

Right to Data Portability You have the right to receive data that we process automatically on the basis of your consent or for the performance of a contract in a commonly used, machine-readable format, either for yourself or for transfer to a third party. Where you request the direct transfer of data to another controller, this will only be done to the extent technically feasible.

Access, Rectification, and Erasure Within the scope of applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of data processing, and where applicable the right to have this data corrected or deleted. For this and any other questions regarding personal data, you may contact us at any time.

Right to Restriction of Processing You have the right to request the restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing exists in the following cases: if you dispute the accuracy of your personal data stored with us, we generally require time to verify this — for the duration of the review you have the right to request restriction of processing; if the processing of your personal data was or is unlawful, you may request restriction of data processing instead of erasure; if we no longer need your personal data but you require it to establish, exercise, or defend legal claims, you have the right to request restriction of processing instead of erasure; if you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours — as long as it has not yet been determined whose interests prevail, you have the right to request restriction of processing.

Where processing has been restricted, your personal data may — apart from being stored — only be processed with your consent, for the establishment, exercise, or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

Updates and Amendments Parts of this Privacy Policy may be amended or updated by us without prior notice to you. Please review the Privacy Policy each time before using our services to stay informed of any possible changes or updates. Last updated: 21 April 2026.

SSL/TLS Encryption For security reasons and to protect the transmission of confidential content — such as orders or enquiries that you send to us as the site operator — this website uses SSL or TLS encryption. An encrypted connection can be recognised by the fact that the address bar of the browser changes from "http://" to "https://" and by the padlock symbol in your browser bar. When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Objection to Advertising Emails The use of contact data published as part of the legal notice obligation for the purpose of sending unsolicited advertising and information materials is hereby expressly objected to. The operators of this website reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam emails.

4. Data Collection on This Website

Cookies Our website uses so-called "cookies." Cookies are small data packets that do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies serve various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or video playback). Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies that are required for the electronic communication process, to provide certain functions you have requested (e.g. the shopping cart function), or to optimise the website (e.g. cookies for measuring web audiences) — so-called necessary cookies — are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimised provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of that consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent may be withdrawn at any time.

You can set your browser to notify you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. Information on which cookies and services are used on this website can be found in this Privacy Policy.

Consent with Usercentrics This website uses the consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies, and to document this in a data protection-compliant manner. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, website: https://usercentrics.com/de/ (hereinafter "Usercentrics").

When you enter our website, the following personal data is transferred to Usercentrics: your consent(s) or the withdrawal of your consent(s), your IP address, information about your browser, information about your device, and the time of your visit to the website. Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign the consents granted to you or their withdrawal. The data collected in this way is stored until you request its deletion, delete the Usercentrics cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

The Usercentrics banner on this website was configured with the help of eRecht24. You can recognise this by the eRecht24 logo appearing in the banner. To display the eRecht24 logo in the banner, a connection is made to the image server of eRecht24, which also transmits the IP address; however, this is stored only in anonymised form in the server logs. The eRecht24 image server is located in Germany with a German provider. The banner itself is provided exclusively by Usercentrics.

Usercentrics is used to obtain the legally required consents for the use of certain technologies. The legal basis is Art. 6(1)(c) GDPR.

Data Processing Agreement We have concluded a Data Processing Agreement (DPA) for the use of the above-mentioned service, ensuring that personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.

Server Log Files The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include: browser type and version, operating system used, referrer URL, hostname of the accessing device, time of the server request, and IP address. This data is not merged with other data sources. Collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website, for which server log files must be recorded.

Contact Form If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not share this data without your consent. Processing is based on Art. 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested; consent may be withdrawn at any time. The data you enter in the contact form will remain with us until you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g. after your enquiry has been fully processed). Mandatory statutory provisions — in particular retention periods — remain unaffected.

Enquiries by Email, Phone, or Fax If you contact us by email, phone, or fax, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent. Processing is based on Art. 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where requested; consent may be withdrawn at any time. Data sent to us via contact requests will remain with us until you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.

Registration on This Website You may register on this website to access additional functions. The data entered for this purpose is used solely for the purpose of using the respective offer or service for which you have registered. All mandatory information requested during registration must be provided in full; otherwise we will reject the registration. For important changes such as changes in the scope of the offer or technically necessary changes, we will use the email address provided during registration to inform you accordingly. Processing of the data entered during registration is carried out for the purpose of implementing the user relationship established by the registration and, where applicable, for the initiation of further contracts (Art. 6(1)(b) GDPR). Data collected during registration is stored by us for as long as you are registered on this website and will subsequently be deleted. Statutory retention periods remain unaffected.

5. Analytics Tools and Advertising

Google Analytics This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. The website operator receives various usage data, such as page views, dwell time, operating systems used, and the user's origin. This data is summarised in a user ID and assigned to the respective device of the website visitor. Furthermore, Google Analytics allows us to record, among other things, your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the collected data sets and employs machine learning technologies in data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transferred to and stored on a Google server in the USA. Use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent may be withdrawn at any time.

Data transfer to the USA is based on the EU Commission's Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/

The company holds certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Further information is available from the provider at: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

Browser Plugin You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout?hl=de

More information on how Google Analytics handles user data can be found in Google's Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de

Data Processing Agreement We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

6. Newsletter

Newsletter Data If you would like to receive the newsletter offered on this website, we require an email address from you as well as information that allows us to verify that you are the holder of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use newsletter service providers for handling newsletters, as described below.

CleverReach This website uses CleverReach for sending newsletters. The provider is CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany (hereinafter "CleverReach"). CleverReach is a service for organising and analysing newsletter distribution. Data entered for the purpose of newsletter subscription (e.g. email address) is stored on CleverReach servers in Germany or Ireland.

Our newsletters sent via CleverReach allow us to analyse the behaviour of newsletter recipients, including how many recipients opened the newsletter message and how often which link in the newsletter was clicked. Using so-called conversion tracking, it is also possible to analyse whether a predefined action (e.g. purchase of a product on this website) took place after clicking a link in the newsletter. Further information on data analysis by CleverReach newsletters is available at: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/

Processing is based on your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of data processing already carried out is not affected by the withdrawal. If you do not wish to be analysed by CleverReach, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message for this purpose.

Data stored with us for the purpose of newsletter subscription will be retained by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after unsubscribing. Data stored by us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider on a blacklist, where this is necessary to prevent future mailings. The data from the blacklist is used solely for this purpose and is not merged with other data. This serves both your interest and our interest in compliance with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage on the blacklist is not subject to a time limit. You may object to the storage where your interests override our legitimate interest.

Further details can be found in CleverReach's Privacy Policy at: https://www.cleverreach.com/de/datenschutz/

Data Processing Agreement We have concluded a Data Processing Agreement (DPA) for the use of the above-mentioned service, ensuring that personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.

7. Plugins and Tools

YouTube with Enhanced Data Protection This website embeds videos from YouTube. The operator is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. We use YouTube in enhanced data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch a video. However, the enhanced data protection mode does not necessarily preclude the transfer of data to YouTube partners. Regardless of whether you watch a video, YouTube establishes a connection to the Google DoubleClick network.

As soon as you start a YouTube video on this website, a connection to YouTube's servers is established, and YouTube is informed which of our pages you have visited. If you are logged into your YouTube account, YouTube can directly associate your browsing behaviour with your personal profile. You can prevent this by logging out of your YouTube account. Furthermore, after starting a video, YouTube may store various cookies on your device or use comparable recognition technologies (e.g. device fingerprinting), allowing YouTube to obtain information about visitors to this website. This information is used, among other things, to compile video statistics, improve user experience, and prevent fraud. Further data processing operations may be triggered after starting a YouTube video, over which we have no control.

YouTube is used in the interest of an appealing presentation of our online services, which constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent may be withdrawn at any time.

Further information on data protection at YouTube can be found in their Privacy Policy at: https://policies.google.com/privacy?hl=de

The company holds certification under the "EU-US Data Privacy Framework" (DPF). Further information is available at: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

Google Fonts (Local Hosting) This website uses Google Fonts for uniform display of fonts, provided by Google. The Google Fonts are installed locally. No connection to Google servers takes place. Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's Privacy Policy: https://policies.google.com/privacy?hl=de

Adobe Fonts This website uses web fonts from Adobe for uniform display of certain fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe). When you access this website, your browser loads the required fonts directly from Adobe in order to display them correctly on your device, establishing a connection to Adobe's servers in the USA. Adobe thereby becomes aware that this website was accessed via your IP address. According to Adobe, no cookies are stored when fonts are provided.

Storage and analysis of data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the uniform display of the typeface on its website. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent may be withdrawn at any time.

Data transfer to the USA is based on the EU Commission's Standard Contractual Clauses. Details can be found here: https://www.adobe.com/de/privacy/eudatatransfers.html

Further information on Adobe Fonts: https://www.adobe.com/de/privacy/policies/adobe-fonts.html Adobe's Privacy Policy: https://www.adobe.com/de/privacy/policy.html

The company holds certification under the "EU-US Data Privacy Framework" (DPF). Further information is available at: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000TNo9AAG&status=Active

Google reCAPTCHA We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. reCAPTCHA is used to verify whether data entry on this website (e.g. in a contact form) is made by a human or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the visitor enters the website. reCAPTCHA evaluates various information for the analysis (e.g. IP address, time spent on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google. reCAPTCHA analyses run entirely in the background; website visitors are not informed that an analysis is taking place.

Storage and analysis of data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web services against abusive automated surveillance and spam. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent may be withdrawn at any time.

Further information on Google reCAPTCHA can be found in Google's Privacy Policy and Terms of Use: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de

The company holds certification under the "EU-US Data Privacy Framework" (DPF). Further information is available at: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

8. Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, substantive design, and modification of our contractual relationships. We collect, process, and use personal data relating to the use of this website (usage data) only to the extent necessary to enable the user to use the service or to process billing. The legal basis for this is Art. 6(1)(b) GDPR.

Collected customer data will be deleted upon completion of the order or termination of the business relationship and expiry of any applicable statutory retention periods. Statutory retention periods remain unaffected.

9. Audio and Video Conferences

Data Processing For communication with our customers, we use, among other tools, online conferencing tools. The tools we use individually are listed below. When you communicate with us via video or audio conference over the internet, your personal data is collected and processed by us and the provider of the respective conferencing tool.

The conferencing tools collect all data that you provide/use for the tools (email address and/or telephone number). Furthermore, the conferencing tools process the duration of the conference, start and end times of participation, number of participants, and other "context information" related to the communication process (metadata).

The tool provider also processes all technical data required to facilitate the online communication, in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and type of connection.

Where content is shared, uploaded, or otherwise made available within the tool, this is also stored on the tool provider's servers. Such content includes in particular cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during use of the service.

Please note that we do not have full control over the data processing operations of the tools used. Our options are largely determined by the corporate policy of the respective provider. For further information on data processing by the conferencing tools, please refer to the privacy policies of the tools we use, which are listed below.

Purpose and Legal Bases The conferencing tools are used to communicate with prospective or existing contractual partners or to provide certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us and our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Where consent has been requested, the tools in question are used on the basis of that consent; consent may be withdrawn at any time with effect for the future.

Retention Period Data collected directly by us via the video and conferencing tools will be deleted from our systems as soon as you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected. We have no influence over the retention period of your data stored by the operators of the conferencing tools for their own purposes. Please contact the operators of the conferencing tools directly for details.

Conferencing Tools Used

TeamViewer We use TeamViewer. The provider is TeamViewer Germany GmbH, Jahnstr. 30, 73037 Göppingen. For details on data processing, please refer to TeamViewer's Privacy Policy: https://www.teamviewer.com/de/datenschutzerklaerung/

Data Processing Agreement: We have concluded a Data Processing Agreement (DPA) for the use of the above-mentioned service, ensuring processing of personal data only in accordance with our instructions and in compliance with the GDPR.

Microsoft Teams We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer to Microsoft Teams' Privacy Policy: https://privacy.microsoft.com/de-de/privacystatement

The company holds certification under the "EU-US Data Privacy Framework" (DPF). Further information is available at: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000KzNaAAK&status=Active

Data Processing Agreement: We have concluded a Data Processing Agreement (DPA) for the use of the above-mentioned service, ensuring processing of personal data only in accordance with our instructions and in compliance with the GDPR.

10. Our Social Media Presences

Data Processing by Social Networks We maintain publicly accessible profiles on social networks. The individual social networks we use can be found below. Social networks can generally carry out extensive analysis of your user behaviour when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations. In detail: if you are logged into your social media account and visit our social media presence, the operator of the social media portal may assign this visit to your user account. Your personal data may also be collected even if you are not logged in or do not have an account with the respective social media portal — for example via cookies stored on your device or by recording your IP address. Using the data collected in this way, the operators of the social media portals can create user profiles containing your preferences and interests, enabling interest-based advertising to be displayed both within and outside the respective social media presence. If you have an account with the respective social network, interest-based advertising may be displayed on all devices on which you are or were logged in. Please also note that we cannot track all processing on the social media portals. Depending on the provider, further processing operations may be carried out by the operators of the social media portals. For details, please refer to the terms of use and privacy policies of the respective social media portals.

Legal Basis Our social media presences are intended to ensure the broadest possible presence on the internet. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6(1)(a) GDPR).

Responsible Party and Assertion of Rights When you visit one of our social media presences, we are jointly responsible with the operator of the social media platform for the data processing operations triggered by that visit. You may generally assert your rights (access, rectification, erasure, restriction of processing, data portability, and complaint) against both us and the operator of the respective social media portal. Please note that, despite joint responsibility with the social media portal operators, we do not have full influence over the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.

Retention Period Data collected directly by us via our social media presences will be deleted from our systems once the purpose for its storage no longer applies, you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory provisions — in particular retention periods — remain unaffected. We have no influence over the retention period of your data stored by the operators of the social networks for their own purposes. Please contact the operators of the social networks directly for details (e.g. in their privacy policies, see below).

Individual Social Networks

XING We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. For details on how they handle your personal data, please refer to XING's Privacy Policy: https://privacy.xing.com/de/datenschutzerklaerung

LinkedIn We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn holds certification under the EU-US Data Privacy Framework (DPF). LinkedIn uses advertising cookies. If you wish to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. For details on how they handle your personal data, please refer to LinkedIn's Privacy Policy: https://www.linkedin.com/legal/privacy-policy

11. Access Permissions of the MultiCash On Mobile App

To provide our services via the app, we require the access permissions listed below, which allow us to access certain functions of your device:

Location Data Location data is processed exclusively locally on your device in order to display nearby Omikron locations to you. No transmission to our servers or third parties takes place. Processing is based on your consent pursuant to Art. 6(1)(a) GDPR, which you may withdraw at any time by disabling location sharing in your device settings.