Consulting
Consulting and project management.
With our extensive expertise and experience from a wide variety of projects, we are at your side in all phases of planning and implementation. Together with you, we analyze the current situation at your organization and develop solutions that not only meet your current needs but also prepare you for future challenges in electronic banking. All specific solutions or customizations within the Omikron product portfolio are kept compatible with our standard solutions, so you always have the option to expand your system functionally.
Implementation
Implementation and integration.
An important component of our services is the integration of products into the existing working environment. Through special configuration or specific adaptation of interfaces, we ensure seamless connection of Omikron solutions to other systems. Examples in the banking environment include the core banking system, trade back office, or card applications. Typical integration projects at companies include accounting, ERP, treasury, cash management, or in-house banking solutions.
Support
Support and training.
After installation and setup of the solutions, we support you with a comprehensive range of services, including a technical hotline, training on our applications, and our ticket system. Through the ticket system, you can always access the latest status on the topics you have raised as well as other questions being discussed with our user community.
Service
International service.
The high degree of internationality is a central feature of Omikron solutions. To achieve this, we work with established partner companies in many countries that have many years of experience in electronic banking and actively contribute their country-specific expertise to adapting the products to national requirements. With our international partner network, we also ensure that comprehensive services for our products are available throughout Europe and beyond.
Managed Service
Fully comprehensive service package.
Many banks and corporations today strive to minimize internal resources and IT investments in order to focus their resources on their core activities. In these cases, we are happy to take over classic operational tasks such as system administration and monitoring. In addition, you can also delegate administrative activities to us, such as the setup and maintenance of master data and internal users.